Terms & Conditions


Terms & Conditions Issued by Soundline Audio.

This Terms and Conditions document governs the use of Soundline Online’s Service (the Service) including shopping and participation in promotions run by Soundline Online. 


Shopping Terms & Conditions

Soundline Audio Online shopping gives customers convenient, quick, easy and secure shopping. We only ship goods within New Zealand.

Soundline Audio has been operating in New Zealand for over 25 years. Our contact details show our physical locations throughout New Zealand so you can be assured that you are dealing with a reputable company.

Products displayed on the site shopping areas can be purchased using MasterCard and Visa credit cards via a secure payment gateway provided by DPS. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.

You will be asked to register as a member of Soundline Audio Online. Apart from the many member benefits, including occasional emails containing special deals, your shipping address details will be filed saving you the effort of entering these details each time you checkout. We will never share your personal information, or email address with any 3rd parties unless required to by law.

We must receive payment details for the whole of the price for the goods that you order and all monies owing before your order can be accepted. Once payment details have been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. We will not charge your credit card until your order is ready to be dispatched to you. Our acceptance of your order brings into existence a legally binding contract between us.



All prices in the shopping areas are in New Zealand dollars (NZD) and include GST (15% Goods and Services Tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason without notice. If this should happen after you have ordered a product, we will contact you prior to processing your order.

If we cancel your order
We reserve the right to cancel your order for the following reasons:

If we do cancel your order we will notify you by email and will refund to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.

We shall have no liability to you for any loss suffered as a result of cancellation of your order.


Events beyond our control.

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdowns, failure of network access, flood, fire, explosion or accident.


Use of the Service by you.

Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service and for preventing unauthorised use of the Service.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Soundline Audio does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Soundline Audio only with involvement of a parent or guardian. Soundline Audio reserves the right to refuse service, terminate accounts, remove and or edit content.

You may not download, modify, transmit, or otherwise use any material from the Service for public or commercial purposes.

Other than connecting to Soundline Online’s servers by HTTP requests using a web browser, you may not attempt to gain access to Soundline Online’s servers by any means, including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others’ use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, Soundline Audio and/or the Service.



This Service provides general information about Soundline Audio and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Soundline Audio and the services and products we offer. Soundline Audio reserves the right to change, delete or move any of the material on the Service at any time without notice.

Soundline Audio shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

If any parts of these terms and conditions is unenforceable (including any provision in which we exclude or limit our liability to you) the enforceability of any other part of these conditions will not be affected.


Applicable Law

The Website (excluding any linked third party Websites) is controlled by Soundline Audio. By accessing this Website, you accept that any disputes about this Website or the Content are to be determined by the Courts having jurisdiction in New Zealand in accordance with the laws in force in New Zealand.

Although this Website can be accessed throughout New Zealand and overseas, Soundline Audio does not represent that the content of this Website complies with the laws (including the intellectual property laws) of countries outside New Zealand. If you access this Website from outside New Zealand, you do this on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.